Website enquiry notice updated: October 6, 2026
This notice explains how personal information shared through email enquiries to Expedia Solutions Specialist, Inc. (EXSSI) is handled. It applies to the “Connect with us” email link on this website. Services and learning platforms may have additional privacy notices.
Privacy Notice
Who receives your information
Expedia Solutions Specialist, Inc. receives enquiries at sales@exssi.com. Our office is at Unit 233 Cityland Pasong Tamo, 6264 Calle Estacion, Barangay Pio Del Pilar, Makati City, Philippines.
How the email link works
The email link opens your configured email app with our sales address, a suggested subject and a blank enquiry checklist for you to fill in. The website does not collect enquiry form fields or send your enquiry. EXSSI receives your message only after you choose to send it through your email service.
Information you share
An email may include your name, email address, contact details, company information, message and any attachments you choose to include. Share only information needed for your enquiry. Please do not send passwords, payment card details or unnecessary sensitive personal information.
Purpose and basis for processing
Your enquiry information is used to respond to your questions, discuss requested products or services, prepare requested quotations and follow up on your enquiry. Processing may be necessary to take steps at your request before a contract, fulfil legal obligations, or pursue legitimate interests in responding to business enquiries, subject to applicable law and your rights. When consent is required for a particular purpose, it must be requested separately.
Access, providers and external services
Enquiries may be handled by EXSSI personnel responsible for responding and by email or IT providers supporting those communications. Your chosen email provider also handles your message under its own terms and privacy policy. The Connect with us page embeds a Google map; loading that page connects to Google, which may receive technical information such as your IP address and process it under Google’s Privacy Policy.
Retention and protection
Enquiry records should be kept only for as long as needed for the enquiry, related business requirements or applicable legal obligations. Contact our privacy officer for details of the retention period and safeguards that apply to your information, or to request deletion subject to applicable requirements.
Consent
Reading this notice or opening the email link does not give consent to marketing or unrelated uses of your personal information. Where processing relies on consent, EXSSI should explain the specific purpose and request a separate, voluntary and informed choice.
You may withhold or withdraw consent for consent-based processing by contacting dpo@exssi.com. Withdrawal does not affect processing already lawfully carried out, or processing permitted or required on another lawful basis. If information is needed to answer a question, withholding it may limit the response we can provide.
Your privacy rights
Subject to the conditions in the Philippine Data Privacy Act of 2012, you may request information about processing, access to your personal data, correction of inaccurate data, and blocking or erasure where applicable. You may object to processing, exercise applicable data portability rights, withdraw consent where relevant, and file a complaint with the National Privacy Commission.
Questions and privacy requests
Contact the Data Privacy Officer at dpo@exssi.com for questions, rights requests or concerns about personal information. For product and sales enquiries, contact sales@exssi.com.
The previous policy document (PDF) is available for reference. This website enquiry notice describes the revised email contact feature.